City of Charlotte issued the following announcement on May 12.
The Digital Navigator service is designed to ensure that everyone in Mecklenburg County can find and connect with available digital inclusion resources.
Digital Navigators will help community members navigate to and through:
Signing up for affordable home broadband internet service
Purchasing affordable technology
Basic device and connectivity issues
Learning new digital skills
How it works:
Call 311 to get connected with a digital navigator
A Digital Navigator is assigned to respond
The community member and the digital navigator work together to accomplish the goal
Digital equity is necessary for civic and cultural participation, employment, lifelong learning, and access to essential services. Learn more about the Digital Navigators program: https://thecenterfordigitalequity.org/digitalnavigators/
Original source can be found here.
Source: City of Charlotte