Old North News

Alamance County issued the following announcement on Mar. 25.

Economic Services will no longer conduct face-to-face contact with customers but will continue to accept applications for Food and Nutrition (Food Stamps), Medicaid, and Work First benefits. Applications can be completed online at https://epass.nc.gov/CitizenPortal/application.do or by phone at 336-570-6532. Paper applications will continue to be available at the agency or can be mailed per customer request.

Completed applications can be returned to the Department of Social Services:

• Secured dropbox: Located at the main entrance of Social Services
• Mail: 319 N. Graham Hopedale Road Suite C, Burlington, NC 27217
• Email: AskDSS@alamance-nc.com
• Fax: 336-290-8651

If you have questions regarding current benefits or wish to speak with a caseworker, please contact the agency at 336-570-6532. Changes can be reported by phone or online at https://www.alamance-nc.com/dss/

EBT Cards and mail pick up will be available between the hours of 8 am to 10 am, Monday - Friday, at the ground floor lobby.

For updated COVID-19 Alamance County program or event cancellations or changes, please visit https://www.alamance-nc.com/covid19/ . The County COVID-19 Call Center is also available daily 8 am to 7 pm. Residents and organizations are encouraged to call 336-290-0361 for general Coronavirus (COVID-19) questions or information regarding the County's response.

In an effort to keep our community safe from the COVID-19 (Coronavirus) epidemic, our agency implemented procedures to promote social distancing.

Economic Services will no longer conduct in-person transactions with our clients. We will continue to accept applications for Food and Nutrition (Food Stamps), Medicaid and Work First benefits. Applications can be completed online at https://epass.nc.gov/CitizenPortal/application.do or by phone at 336-570-6532. The

paper forms continue to be available in our local agency or can be mailed if requested by the customer.

Completed forms can be returned to our agency by:

• The insured box located at the main entrance of the Social Services building
• Mail to 319 N. Graham Hopedale Road Suite C Burlington, NC 27217.
• Email AskDSS@alamance-nc.com
• Fax to 336-290-8651

If you have questions about your current benefits or want to speak to your social agent, please contact our agency at 336-570-6532. If they have any changes to report, the changes can be reported by phone or online at https://www.alamance-nc.com/dss/

Origjnal source: https://www.alamance-nc.com/blog/2020/03/25/alamance-department-of-social-services-updates-actualizaciones-del-departamento-de-servicios-sociales-del-condado-de-alamance/