Heavy rainfall from Tropical Depression Chantal has led to significant flooding in central North Carolina, resulting in power outages for tens of thousands and causing damage to roads and homes. Emergency crews are actively working to assist stranded individuals and clear debris.
In the aftermath of such disasters, individuals often face concerns about family welfare, business continuity, and increasing debt. The destruction also brings up several insurance coverage issues that need addressing. Here are some key points to consider when filing and resolving an insurance claim:
After the storm subsides, it is crucial to contact your insurance company. Important questions to ask include: “What types of damage are covered?”, “How long will it take to process my claim?”, and “Will I need to obtain estimates for repairs?”
It is advisable to make temporary repairs to prevent further damage but delay extensive permanent repairs until a claims adjuster assesses the damages. Keep receipts for any repair expenses incurred.
To facilitate the adjuster’s visit, gather detailed information about damaged property, including descriptions, purchase dates, and replacement or repair costs. Prepare an inventory of damaged or destroyed items with receipts if available, and provide this list to the adjuster. It is recommended not to discard damaged items before the adjuster’s inspection. Consider documenting the damage through photographs or videos.
Identify any structural damage to your business and supporting structures. Compile a list of issues such as wall cracks or missing roof tiles for the adjuster’s review. Electrical systems should be inspected as most insurance companies cover these checks.
Obtain written bids from licensed contractors detailing materials and costs on a line-by-line basis, which can expedite claim adjustments.
Maintain copies of all documents submitted to your insurance company along with records of communication details with company representatives.
Once your claim is settled and repairs begin, reassess your insurance coverage with your agent. Consider whether your business was adequately insured and if replacement cost coverage was included for all assets.
